Privacy Policy

This policy explains what we collect, how we use it, and the choices you have when using Resostu.

Summary

Resostu is a role-based platform for PG management and institute operations. We collect only what’s necessary to provide the service (accounts, organization data, and operational records such as payments or attendance). We do not sell your personal information.

Information we collect

  • Account data — name, email, phone (if provided), login/session data.
  • Organization data — organization name and membership roles (director, teacher, student, parent, pg owner, tenant).
  • Operational records — e.g. fee invoices and payment requests, income/expense entries, class rosters, attendance records, homework, notifications, and related timestamps.
  • Files you upload — where enabled (e.g. homework PDFs, result PDFs, payment QR images). These are stored securely and access is controlled by roles.
  • Usage/analytics — basic analytics to understand product performance and improve the service.

How we use information

  • To operate the platform and provide the features you use.
  • To secure accounts, prevent abuse, and enforce role-based access.
  • To provide customer support and respond to inquiries.
  • To improve features, reliability, and user experience.

Sharing

Data is shared within your organization based on your role (for example, directors can view institute-wide reports). We may share data with service providers strictly to run the platform (hosting, storage, analytics), under appropriate safeguards.

Retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Organizations may request deletion/export where applicable.

Security

We use role-based access controls and standard security practices to protect data. No system is 100% secure, but we continually improve our safeguards.

Contact

For privacy questions, contact us at support@resostu.com.